Terms & Conditions

Last Updated: 28-01-2026

Welcome to ROYA. Please read these Terms and Conditions carefully before using our website www.royaofficial.pk (http://www.royaofficial.pk) (the “Site”). By accessing or using the Site, you agree to be bound by these Terms and Conditions.

1. Acceptance of Terms
By accessing and using our Site, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Site.

2. Changes to Terms
We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting to the Site. Your continued use of the Site after any changes constitutes your acceptance of the new Terms.

3. Products and Services
Roya Official offers a variety of footwear and leather products. We strive to provide accurate descriptions and images; however, we do not guarantee that the colors, sizes, or details of our products will be exact due to variations in display settings.

4. Orders and Payment
By placing an order through our Site, you represent that you are at least 18 years old and legally capable of entering into agreements. All orders are subject to acceptance by us. Payment must be made in full or partial advance at the time of order, and we reserve the right to cancel any order at our discretion.

5. Shipping and Delivery
We aim to process and ship orders promptly. Delivery times may vary depending on your location and the shipping method selected. We are not responsible for delays caused by the carrier or any unforeseen circumstances.

6. Returns, Refunds and Exchanges
We do not accept returns for worn/unworn products. To initiate an exchange , please contact our customer service team. Any refunds will be issued to the original payment method once we receive the returned items.

7. Intellectual Property
All content on the Site, including images, logos, and text, is the property of ROYA and is protected by copyright and trademark laws. You may not reproduce or distribute any content without our prior written consent.

8. Limitation of Liability
To the fullest extent permitted by law, ROYA will not be liable for any indirect, incidental, or consequential damages arising out of your use of the Site or the purchase of products. 

9. Governing Law
These Terms will be governed by and interpreted in accordance with the laws of Pakistan. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Pakistan.

10. Contact Information
For any questions about these Terms, please contact us at +923344220669